Interviews are a READY FOR MEDIA specialty. Will there be a time in the not-too-distant future when your media interview will be conducted and critiqued by AI (Artificial Intelligence?)
Photo courtesy of Commercial Integrator
It’s already happening in the workplace. AI has infiltrated our jobs and even our job interviews. Tech Crunch explains that in AI job interviews, “facial and voice recognition identify a candidate’s nervousness, mood, and behavior patterns.” This is to help assess whether or not a person is a good cultural fit for the company. They claim that the 24/7 help of AI has saved over 20 hours of work per interview.
Tech Crunch continues that the necessity of remote AI interviews stems from “remote working becoming more of a norm than ever before.”
HireVue is an AI startup company utilized by large companies all over the world. “HireVue works by having current employees answer questions on video then evaluating candidates on how well they match those employees.”
So much for cultivating diversity in the workplace!
Human Bias
Described by Inside Higher ED, human biases can be more detrimental than AI biases. “People are rejected all the time based on how they look, their shoes, how they tucked in their shirts,” explains Loren Larsen, HireVue’s Chief Technology Officer. “Algorithms eliminate most of that in a way that hasn’t been possible before.”
Typical platforms are equipped with “sentiment analysis, facial recognition, video analytics, neural language processing, machine learning and speech recognition.” Towards Data Science says the platform is meant to carry out human-like conversations. It can understand “context; complex, multi-part statements; changed answers, or interjections and it can also change conversational direction.”
A 2017 Deloitte Report found 33% of respondents used AI in the hiring process to save time and “reduce human bias.”
AI can help “remove corrosive biases that all humans have,” Arik Akverdian, founder and CEO of startup VCV claims. This can happen through “preliminarily screening of candidates, automated screening calls, voice recognition and video recording.”
AI has and will continue to change the game regarding the ways in which people work. But with humans creating the AI, isn’t it likely that we will see many of our human biases leaking into this brave new world of technology?