Sloppy spokespeople

There’s a trend among the most recent spokespeople to simply copy, paste and post their sponsors’ social media directions.  In the past two months, Scott Disick of Keeping Up With The Kardashians, model Naomi Campbell, and Real Housewife Ramona Singer were all caught carelessly posting messages from their sponsors instead of their own endorsements. And all three have been victims …

Down but not Out

Outnumbered but not outclassed, House Democrats fought for the right to be heard on gun control. A veteran civil rights activist, Congressman John Lewis (D-GA) was the spokesperson for the 170 lawmakers who staged a 26-hour sit-in on the House floor before the 4th of July adjournment. He also tweeted this soundbite, “We got in trouble. We got in the …

Gloria Steinem: Never Not Controversial

Know your Audience. In a struggle to re-invent itself, Lands’ End featured an interview with feminist Gloria Steinem (notable for her work in abortion and reproductive rights) in its “Legends” catalog, before considering the audience. The company, popular for its khakis and primary-colored knit sweaters, contracts with many Catholic schools for uniforms and the catalog reached students’ homes. Generating much anti-abortion criticism and many …

Kanye can’t keep it concise

Rapper and entrepreneur Kanye West’s appearance on Ellen had an uncharacteristic start with short answers about his personal life, but he lived up to expectations once asked about his business ideas. Mr. West, who recently tweeted Mark Zuckerberg (the founder of Facebook) to invest $ 1 billion dollars in his ideas, began a 6-minute rant after Ms. DeGeneres innocently asked, “Give me …

Dotting the i’s

Fortune 500 companies sometimes can’t resist the social media mistake of subtle commercialization, which usually backfires. Here, General Mills eulogized their hometown legend, Prince, by being too cute with a Cheerio dotting the i. In another General Mills advertisement from the brand, Hamburger Helper, their “helping hand” mascot, “Lefty,” a four-fingered, left-hand white glove was pictured and referenced. “Respect for the home …

Not what you say, but how you say it!

“It’s often not what you say, but how you say it.” Look for yourself. The words in this PSA were reflective and respectful, but Johnny Depp’s and actress wife, Amber Heard’s deadpan delivery was not. In it, they used the medium to show true disdain for Australians and their laws. Video Courtesy The Australian Government Department of Agriculture and Water …

When the Media Makes the Mistakes

Recently, the magazine publications of Adweek and Glamour used the power of the press without permission. Adweek featured actress Kerry Washington on its April 2016 cover with her skin lightened and her face photo-shopped. Glamour implied that comedian Amy Schumer is plus size by including her name with actress Melissa McCarthy, singer Adele, and plus-size model Ashley Graham on its …

Gracious diplomacy wins the day

There’s a lesson to be learned from Canada’s recent elections for a new prime minister. Before his landslide win, Justin Trudeau graciously withstood the attack of the country’s conservative prime minister who portrayed him as “inexperienced. ” In his acceptance speech, Mr. Trudeau referred to his conservative colleagues across the aisle not as enemies but as neighbors and thanked the …

Diversity is not a dirty word

Repetition creates reputation. For Hilary Clinton, her repetition of awkward conversations about racial diversity has given her a less than positive reputation in the Black community. For a female presidential candidate, it is ironic how diversity is a troublesome topic for Mrs. Clinton. In our Los Angeles media training, we teach clients to address a question as a topic (diversity) …

Thank you for this moment

Early in life, we are told that fighting fire with fire will only make matters worse. But the fire of gratitude, diplomacy and goodness will squelch the fire of crudeness and rudeness, every time. Singer-songwriter Taylor Swift proved this useful lesson when she eloquently delivered her acceptance speech at the 2016 Grammy Awards. While the memory of Kanye West’s interruption …